Frequently Asked Questions

Find answers to common questions about our dog walking, training, transportation, rescue, and VIP services

Dog Walking & Care Services

What areas do you service for dog walking?

We offer dog walking services throughout our service area. Visit www.elitecaninecare.com or contact us directly to confirm service availability in your location.

How much does a dog walk cost?

Session walks are $25.00 each. For custom packages, multi-walk discounts, or extended walk services, visit www.elitecaninecare.com or contact us for a personalized quote based on your dog's needs.

Do you offer services other than walking (boarding, house sitting, etc.)?

Yes! We offer walks, boarding, home visits, house sitting, and day care services. Contact us to discuss your specific needs.

How do I book a dog walk or service?

You can book directly through www.elitecaninecare.com, or contact us at (520) 286-4529 or MadK9Skills@proton.me to discuss your needs and arrange services.

What if my dog has special needs or behavioral issues?

We work with dogs of all temperaments and behavioral backgrounds. Contact us to discuss your dog's specific needs, and we'll determine if professional training or our elite services would help.

Professional Dog Training

What kind of training do you offer?

We provide comprehensive obedience training with daily drills for behavior issues. Training is led by our ordained Minister trainer with extensive expertise and requires a personalized quote.

How do I arrange training for my dog?

Professional dog training must be arranged directly with us for a custom, personalized training program. Contact us to discuss your dog's specific needs.

How long does a training program typically take?

Training duration depends on your dog's age, current behavior, and your goals. We provide personalized assessments and quotes. Contact us to discuss the best training plan for your dog.

Can you help with aggressive dogs or severe behavioral issues?

Yes. Our trainer specializes in comprehensive obedience and behavioral training. We work with dogs with challenging behaviors. Contact us to discuss your dog's specific situation.

Do you offer group classes or only private training?

We provide personalized training programs tailored to individual dogs. Contact us for details about available training formats and pricing.

Nationwide Elite K9 Transportation

What is K9 Transportation and who needs it?

Elite K9 Transportation is a professional, nationwide service for safely transporting dogs. It's ideal for dogs relocating, in need of specialized care during transport, or requiring safe, comfortable travel across long distances.

What are your transportation rates?

Standard K9 Transportation costs $2.00 per mile. VIP Members receive 50 free miles annually, then $2.00 per mile for additional distance.

Do you transport dogs nationwide?

Yes! We offer Nationwide Elite K9 Transportation services. Contact us with your transportation needs and we'll provide a quote.

How are dogs cared for during transport?

Dogs travel in safe, comfortable crates within our secure vehicles. We ensure proper ventilation, temperature control, breaks for bathroom and hydration, and compassionate handling throughout the journey.

Can I track my dog during transport?

Yes. We provide regular updates during transport. Contact us for details about tracking and communication options during your dog's journey.

Our Dog Rescue & Adoption

How many dogs do you have available for adoption?

We currently feature 6 rescue dogs on our adoption page. All dogs have been professionally trained and are behaviorally assessed and ready for their forever homes. Visit our adoption page to learn about each dog.

How are your rescue dogs trained?

All rescue dogs in our program go through comprehensive obedience and behavioral training led by our ordained Minister trainer. They're fully trained and ready to transition to their new homes.

What if I'm interested in a dog but have concerns?

Contact us! We're happy to discuss each dog's training, temperament, and compatibility with your home. We can answer any questions to help you make the best decision.

Do adopted dogs come with any guarantees or support?

We stand behind our rescue dogs and their training. We're available for follow-up support and training reinforcement for adopting families. Contact us with questions about post-adoption support.

How can I support the rescue program if I can't adopt right now?

You can donate to support our rescue program! Visit our Support Our Rescue page to donate food, medical care, supplies, toys, and more. Every contribution helps rescue and train more dogs.

Elite VIP Membership

What is the Elite VIP Membership?

Our Elite VIP Membership is a $1000.00 premium program featuring 24-hour VIP on-call concierge services, priority scheduling, and discounted K9 transportation ($2.00/mile after first 50 free miles annually).

What benefits do VIP members receive?

VIP members get: 24-hour on-call concierge services, priority scheduling for walks and services, 50 free miles of K9 transportation annually, and $2.00/mile for additional transportation (standard rate).

How do I sign up for VIP membership?

Visit our VIP Membership page to learn more, or contact us at (520) 286-4529 or MadK9Skills@proton.me to sign up. You can also create a VIP account on our website.

Can I manage my VIP account online?

Yes! VIP members can create and manage accounts on our website at /vip-account. Sign up for a VIP account or sign in if you already have one.

What if I have a PO# for billing?

VIP accounts support PO# billing for business and corporate clients. When creating your VIP account, you can add your PO# for streamlined billing.

Donations & Support

How can I donate to support the rescue program?

Visit our Support Our Rescue page to learn about donation options. You can donate to support dog food, medical care, toys, enrichment, shelter supplies, training, and transportation.

What types of donations do you accept?

We accept donations for: Dog Food & Nutrition, Medical & Veterinary Care, Toys & Enrichment, Shelter Supplies & Equipment, Transport & Care, and Professional Training.

Where does my donation go?

Every donation directly supports our rescue, rehabilitation, and training programs. Your contribution helps rescue dogs, provide medical care, professional training, and prepare dogs for successful adoption.

Can I donate items directly instead of money?

Yes! Contact us at MadK9Skills@proton.me or (520) 286-4529 to discuss donating supplies, food, or other items directly to our rescue program.

Is my donation tax-deductible?

For tax deduction information, please contact us directly. We'll provide details about how to structure donations for your tax situation.

Refund & Service Policies

What is your refund policy?

All sales are final and non-refundable. However, you have complete flexibility to pause, postpone, or cancel your services at any time. Your investment supports our rescue mission—every dollar goes directly toward rescuing dogs and providing professional training.

What is your Meet & Greet Policy?

For dog walking services, the first session serves as your meet and greet. This is a paid session ($25 per walk) where we assess your dog's temperament, check compatibility with our handlers, and create a personalized service plan. Due to fuel costs and professional service requirements, there is no complimentary meet and greet. For training and transportation services, contact us directly to discuss your specific needs.

Medical Hero Discount

What is the Medical Hero Discount?

We offer 3 one-hour training sessions for $150 (flat fee) to medical professionals, first responders, veterinarians, and vet technicians. You're automatically billed $150 every 3 sessions after your first payment, with full control to pause, resume, or cancel anytime.

What benefits come with the Medical Hero Discount?

Each package includes 3 one-hour training sessions plus a complimentary Elite VIP Membership ($1000.00 annual value). You also get flexible recurring billing with the ability to pause or cancel at any time.

How do I qualify for the Medical Hero Discount?

You must provide verification of employment as a medical professional, first responder, veterinarian, or vet technician. We require a valid employer ID, employee badge, or employer verification letter. Upon approval, you'll receive a PO number for your records.

What happens after each 3-session block?

You'll be automatically billed $150 unless you pause or cancel your service. You have full control—pause anytime and resume whenever you're ready, or cancel completely with no penalty.

Military Appreciation Program

What is the Military Appreciation Program?

This program supports active-duty military members and their dogs with comprehensive K9 care while you serve. The base program costs $3,000/month and includes 24-hour boarding, professional training, medical care, foster family connection, and reunion/reintegration support upon your return.

What's included in the Military Program?

Your dog receives 24-hour professional supervision, advanced obedience and behavioral training, comprehensive medical care and wellness monitoring, foster family community connection, and stress-reduction/bonding sessions when you return from deployment.

What happens if my deployment extends?

Extended deployments qualify for 50% discount on continuation pricing after your initial service period. We work with you on flexible arrangements for unique deployment circumstances.

What if I can't continue caring for my dog after deployment?

We offer permanent dog placement through our adoption program. Your trained dog will be placed with a carefully vetted forever family. This option ensures your dog finds a loving home even if you're unable to resume care.

How do I enroll in the Military Program?

Contact us with your military ID or service verification. We'll discuss your specific situation, deployment timeline, and flexible arrangements. Call (520) 286-4529 or email MadK9Skills@proton.me to get started.

Public Service Honor Program

Who qualifies for the Public Service Honor Program?

We honor ALL who dedicate themselves to public service: active military, National Guard, federal/state/local government employees, first responders, police, fire, emergency services, healthcare workers, and anyone working in public service—including administrative, support, maintenance, and temporary roles.

What benefits does the Public Service Honor Program include?

Benefits include priority K9 care and boarding, professional training and behavioral support, VIP priority scheduling, dedicated case management, community support network, dog placement and forever home services if needed, flexible payment arrangements, and recognition of your service.

How do I verify my eligibility?

Simply bring current government or military ID or employment verification documentation. The verification process is simple and one-time only—once verified, you have ongoing access to program benefits.

Are there flexible arrangements available?

Yes. We offer flexible arrangements and accommodations for all types of public service. Contact us to discuss your specific situation and what arrangements we can make.

General Questions

Do you use AI in your training programs?

Yes, we use artificial intelligence as a tool to optimize our training programs and business operations. All critical decisions about dog training and care are made by our experienced, ordained Minister trainer. Visit our AI Disclosure page for complete transparency about our AI use.

How can I contact Elite K9 Care?

Contact us at (520) 286-4529, email MadK9Skills@proton.me, or fill out the contact form on our website. We're happy to discuss your dog's needs!

What are your hours of operation?

VIP members have 24-hour on-call services. For standard inquiries, contact us during business hours, and we'll respond promptly to your questions or schedule a call.

Do you have social media or online presence?

Yes! Follow us on Facebook and Instagram, and visit www.elitecaninecare.com to book services and learn more about what we offer.

Can you help with dog training if I live out of state?

For in-person training, we work primarily in our service area. However, we can discuss remote consulting or referrals depending on your situation. Contact us to explore options!

Still Have Questions?

We're here to help! Get in touch with our team and we'll answer any questions about our services.